Documentation

whrite stuff others need to understand

documentation: practical|theoretical, studying|working - see https://documentation.divio.com
practical studying: Learning-oriented “Tutorial”
practical working: Problem-oriented “How-To Guides”
theoretical studying: Understanding-oriented Explanation
theoretical working: Information-oriented Reference

not to be confused with reference works documentation database

data Documentation to increase stakeholder trust

• What is documentation - as opposed to review & product (marketing slides)
• technical writing. for developers but also interested parties - see google analytics writing
• confluence

groom with “gardner” role - rotated per (timeframe) because its everyone’s problem teamwork

short explainer videos via loom https://www.loom.com

a joke on the subject: https://twitter.com/iteratively/status/1349456879513186313?s=12

• Business Questions

  hello world

• Documentation Database

  documentation is king. Make it digital

• Internal Certification

  when enabling people to use systems, dont just leave them for themselves, train and certify internally